Website & project information.

STARTING A CONVERSATION

An enquiry is the beginning of a discussion.

Service descriptions explain possible areas of support. They do not confirm availability, a fixed price, a delivery date or a particular result for your project.

The contact page helps you prepare an email brief locally in your browser. Preparing a brief does not send it. Sending an enquiry from your email app does not accept a project contract or place an order through this website.

We review the request with you before agreeing to begin work.

YOUR PROJECT PROPOSAL

Agree the important details before starting.

The proposal or other written project agreement should identify the work being commissioned and the terms that apply to it. Depending on the engagement, that includes:

• Scope, deliverables and acceptance criteria.
• Pricing, payment arrangements and third-party costs.
• Timeline, dependencies and review milestones.
• Responsibilities for content, access and approvals.
• Confidentiality, client communication and data handling.
• Ownership, licences, handover and ongoing support.

These details are agreed for the individual project. This information page does not replace that agreement.

CLARITY BEFORE COMMITMENT

Ask about anything that affects your decision.

Features, integrations and ongoing costs depend on the tools and services selected for your project. Search visibility, sales, media coverage and AI citations also depend on factors beyond the delivered work; the website does not promise a particular outcome.

If a service description is unclear or you need information before discussing a project, contact hello@shaplaai.com. For how the website handles an enquiry, read our website privacy information.